Northstar Family Dental Westerville

About our office

Unparalleled, quality treatment in a comfortable, relaxing, spa-like environment. Our patients are the heartbeat of our practice and we believe they deserve only the most personalized, gentle, and honest care – and that is what we strive to deliver – every time! - Northstar Family Dental Standard of Care - X-Rays Dental x-rays are invaluable aids in diagnosing, treating, and maintaining your dental health. An x-ray is a primary tool used to detect cavities, gum disease, and infections...Read More. Northstar Family Dental's standard of care regarding the taking of x-rays is in alignment with the American Dental Association. Insurance eligibility is not a determining factor in our decision. Our standard of care guides our providers in diagnosing x-rays for our patients. A complete series of x-rays will be taken for new patients. This series will be repeated every 3 to 5 years. For most patients, bitewing x-rays will be taken every 12 months. If your previous dentist has taken x-rays, you should forward them to our office (link to records request here) PRIOR to your appointment. If additional x-rays are necessary, and/or the x-rays are more than 12 months old, new ones will be taken at our office. Northstar Family Dental uses digital x-rays, which greatly reduces the amount of radiation exposure to our patients. All patients are protected with a thyroid collar and apron during the process. Your safety and comfort are important to us, and we want you to know that x-rays are safe and necessary. Patients who desire treatment without the use of any x-rays should consider an office other than Northstar Family Dental. Insurance and Financial Responsibility I authorize the Insurance Coordinator of Northstar Family Dental as the Undersigned's attorney-in-fact, to apply for, collect, and apply for the undersigned's account with Northstar Family Dental. Any amount payable to or for the undersigned's family under any contract of insurance covering such person for services performed at the office of Northstar Family Dental. This authorization will remain in force and effect until the office of Northstar Family Dental received written notice of its revocation. We work with most insurance companies and always try to maximize your coverage through meticulous detailing of procedures and interaction with your insurer. We even fill out your claim forms and we are available to answer any questions we can. Please remember, however, that you are responsible for understanding your coverage and for the portion of your treatment that is not covered by your plan. Because we, too, must balance our finances, we do ask that you pay your portion of the bill at the time of treatment. If you qualify, we will work with you to devise a method of payment that works for both of us. There is a twenty-five dollar ($25.00) additional charge for any returned checks that are written to this office. Missed or Cancelled Appointments We reserve time especially for you when an appointment is made at our office. Therefore, there is a fifty dollar ($50.00) broken appointment fee when an appointment is not kept or is cancelled by a patient within twenty-four (24) hours of the reserved time. WE DO UNDERSTAND MEDICAL EMERGENCIES AND WILL GIVE A GRACE. Two consecutive broken appointments may result in dismissal as a patient of Northstar Family Dental. Read Less