Carmel Valley Dental

Mason S.

via Google+ 12/12/21

Where do I begin?The office of Lindsay Bancroft told me I was in-network so I did a standard exam. Two weeks later I received a bill in the mail because apparently it was not in-network. Would have never sat down in the chair had I been given an honest answer from the head of sales at the office.Additionally, they would not fill a cavity unless I got a deep cleaning which was 4 procedures and was over $2K out of pocket. Not to mention the cost of the cavities. I could have bought a used car for ...read moreless than what they were pitching me.The head of sales tried to convince me two times during the exam that I needed to get the work done there and to commit on the spot. However she couldn’t answer routine questions related to the procedure. It was pushy and uncomfortable.I will not be going back to this place, ever. There are several other qualified dentists in the area that are less scammy than this and are more affordable than this. read less

Comment from the practice

12/13/21Hi Mason, We certainly strive to provide clear, transparent communication about our fees and relationship with your insurance so I apologize for any miscommunication you have received in my office. When periodontal concerns are involved it is pertinent that we treat those needs first in order to place restorations that will seal well and thus last a long time. Due to HIPAA concerns, if you have any more questions about your treatment needs please call us and we will be happy to provide further explanation. Thank you for your feedback, we sincerely appreciate it. Kindly, Dr. Lindsay Bancroft

Suzette B.

Submitted 06/05/20

Very good Dentist. Does a good job explaining what she is going to do before starting the procedure.

Constance W.

Submitted 05/03/18

Perfect treatment ❤️

Shelley E.

Submitted 02/27/18

Great dentist, hygienist, and staff.

Rise E.

Submitted 02/20/18

Everyone is great! From Karen at the front desk, to Irene cleaning my teeth, to Dr. Bancroft. They care!

John C.

Submitted 01/30/18

As always, my last visit was quick, painless, and relaxed. Thanks to the team for making every visit enjoyable.

Shelley W.

Submitted 01/26/18

I am always satisfied with the service from Dr. Bancroft and her staff. Professional, friendly and all my dental work has been flawless. They will not try to sell you services you do not need like so many other offices! Highly recommend.

George B.

Submitted 01/17/18

Lifetime client...love Carmel Valley Dental!

Jennie M.

Submitted 11/09/17

Waited to start and waited when cleaning was over.

Joyce J.

Submitted 11/09/17

It was a great experience..much less in